NOIR AROMA – PRIVACY POLICY

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Welcome to NOIR AROMA. We respect your privacy and are committed to protecting your personal information.

Information We Collect

We may collect:

• Name 
• Email address 
• Phone number 
• Shipping and billing address 
• Payment information (processed securely by third-party providers) 
• Website usage information through cookies and analytics tools 

How We Use Your Information

We use your information to:

• Process orders 
• Provide customer support 
• Send order updates 
• Improve our website and services 
• Send promotional emails (if you opt in) 

Information Sharing

We do not sell or rent your personal information. Information may be shared with trusted service providers such as payment processors and shipping carriers solely to fulfill your orders.

Data Security

We implement reasonable security measures to protect your information.

Contact

Questions regarding this Privacy Policy may be directed to:

NOIR AROMA
Email: support@noiraroma.com

 By using this website, you agree to the following terms.

Products

NOIR AROMA offers designer fragrances, niche fragrances, Arabian fragrances, and inspired-by fragrances.

Product descriptions, images, and prices are subject to change without notice.

Orders

We reserve the right to refuse or cancel any order due to:

• Product availability 
• Pricing errors 
• Suspected fraudulent activity 

Intellectual Property

All content, including logos, graphics, text, and images, is the property of NOIR AROMA and may not be copied without permission.

Limitation of Liability

NOIR AROMA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Governing Law

These terms shall be governed by the laws of the State of Florida and the United States.

Order Processing

Orders are typically processed within 1–2 business days.

Shipping Times

Estimated delivery times:

• Florida: 1–3 business days 
• United States: 3–7 business days 

Delivery times may vary due to carrier delays.

Shipping Confirmation

Customers will receive tracking information once their order has shipped.

Incorrect Address

Customers are responsible for providing accurate shipping information. NOIR AROMA is not responsible for delays caused by incorrect addresses.

Lost Packages

If your package is lost in transit, please contact us within 7 days of the expected delivery date.

 Returns

Due to the nature of fragrance products, all sales are considered final.

For health, safety, and hygiene reasons, we cannot accept returns on opened, used, or tested fragrances.

Damaged or Incorrect Items

If you receive:

• A damaged product 
• A defective product 
• An incorrect item 

Please contact us within 48 hours of delivery and provide:

• Order number 
• Photos of the product and packaging 

We will review the claim and provide a replacement or refund when appropriate.

Non-Returnable Items

• Opened fragrances 
• Used fragrances 
• Samples and decants 
• Gift cards 

Refund Processing

Approved refunds will be issued to the original payment method within 5–10 business days. 

Authenticity Guarantee

At NOIR AROMA, we are committed to providing high-quality fragrances to our customers.

We offer:

• Designer fragrances 
• Arabian fragrances 
• Niche fragrances 
• Inspired-by fragrances sold under their own brand names 

All trademarks, brand names, and product names belong to their respective owners.

NOIR AROMA is not affiliated with, endorsed by, or sponsored by any designer brand unless explicitly stated.

Inspired fragrances are marketed and sold under their own brands and are not manufactured by the original designer houses.